15-DAY BEST OF VIETNAM AND CAMBODIA TOURS

HANOI - HALONG BAY - SA PA - HUE - HO CHI MINH CITY - MEKONG DELTA - SIEM REAP - PHNOM PENH

Vietnam and Cambodia are renowned for their natural beauty, ancient architecture, and unique cultures. This immersive journey of discovering several of the world’s greatest treasures, behold spectacular scenery, learn about Vietnam and Cambodia cultures.

On our 15 Days Vietnam & Cambodia Tours beginning your journey in Hanoi and traveling to northern highland Sapa via overnight train. Stay overnight on a junk boat in the UNESCO World Heritage site of Ha Long Bay, before traveling to central of Vietnam to discover Hue, Hoi An. Join in a fun traditional Vietnamese cooking class. Explore Cu Chi tunnels, a remnant of the Vietnam War. Visit the unique Cai Be floating market in Mekong Delta before exploring the temples of Angkor Wat, Angkor Thom and your trip will end in Phnom Penh.

Trip code : TW4215B

Duration : 15 days

Destination : Vietnam

Travel Dates : 2019/2020

  • Enjoy a personalised experience in our small group touring Vietnam and Cambodia with a maximum of 16 passengers per vehicle
  • Explore Cu Chi tunnels, a remnant of the Vietnam War
  • Experience boating in Mekong Delta
  • Visit the unique Cai Be floating market
  • Stay in the picturesque city of Hanoi
  • Discover the UNESCO World Heritage site of Ha Long Bay
  • Stay overnight in Ha Long Bay on-board cruise ship
  • Explore Vietnamese history, war, military and art museums
  • Interact with local people and culture
  • Join in a fun traditional Vietnamese cooking class in Hoi An
  • Be amazed at Angkor Wat, Angkor Thom
  • Explore a floating village in Cambodia
  • Experience the city of Phnom Penh 
  • Shop at the Russian market for bargains galore
 
Transfer via: International flight of your own arrangements. You will be met by your english speaking tour guide and transferred to your hotel with time to relax after a long flight. We will then meet in the hotel foyer for a welcome dinner in a local restaurant.
Today we drive to Ho Chi Minh Complex where we will spend time visiting Ho Chi Minh’s mausoleum, his former stilt-house residence, the Presidential Palace, the Ho Chi Minh museum and one pillar pagoda. Also visit the Temple of Literature which was originally built as a temple to Confucius, this is the site of Vietnam’s first university dating back to 1070. In the afternoon, we will visit the Museum of Ethnology, which is widely acknowledged as the best in the country and has an extensive display dedicated to Vietnam’s 54 Ethnic minority peoples. We will then wander around the city by car to see the real life of Hanoian as well as the difference parts the city. Following this we will take one-hour cyclo around the Old Quarter, known as the 36 streets, this bustling area of narrow streets is home to literally thousands of small businesses and shopkeepers. We will also have the opportunity to enjoy the unique Water Puppet show. Hear the Vietnamese traditional instruments and singing from the live musicians who play throughout the show.
Pick-up at hotel and start the 3 hour-and-a-half drive to Halong Bay. Embark on Calypso Cruiser and enjoy lunch crusing along the limestone islands of Fighting Cock, Dog Rock and Incense Burner. Visit Amazing Cave. Stop at Titop Beach. Swim or just relax as the sun starts to set. Enjoy cooking class on the cruiser. Dinner is served. Socialize with other guests or just laze around. Overnight on board.
Breakfast at sunrise and choose from swimming, exercise or a photo hunt followed by kayaking and a visit to Luon cave before heading back to the Harbor. Disembark Calypso Cruiser and transfer back to Hanoi. At around 20:00 we transfer to Hanoi Railways station for our night train to Sapa.

DAY 5

The train arrives at the Lao Cai train station at approximately 06:00. There will be a vehicle waiting to transfer us to Sapa. Driving to Sapa is only 38km but it takes around one hour to make our way up the mountains. Once at Sapa, we will check into the hotel . After freshening up and having breakfast we are ready to explore the town. We embark on a lovely walking tour to the hill tribe village of Cat Cat, home of the H’Mong hill tribe minority people. As we walk to the villages nestled in the valley below Sapa we will meet some of the local minority people on their way to and from Sapa. Here we have the opportunity to share cultural experiences with families that live in the area. Overnight in Sapa.
After breakfast we will embark on a lovely trek that will take us along buffalo paths and trails and through several hills tribe villages Chai & Ta Van, home to Black H’mong, and Dzay people. This is an absolutely spectacular walk through stunning scenery inhabited by some of the friendliest people we can meet. Once on the valley floor we can really appreciate the wonderful scenery that surrounds us. The walls of the valley are covered with multi-layered rice terraced fields and scattered villages. Return to Sapa and then to Lao Cai railway station by car. The guide sees us off there and we board the train for Hanoi.
Transfer via: Domestic flight – our arrangements. Arriving in Hanoi in the early morning (4:30AM), we transfer to a local restaurant to relax and enjoy breakfast then transfer to the airport for our short flight to Hue. Arriving in Hue, we are welcomed and transferred to our hotel. Relax for the rest of the day. In the evening, we will enjoy our Royal Dinner at a Royal restaurant in town. Overnight in Hue.
Hue is known as an ancient Capital city of many original historical vestiges. There are more than 100 architectural works that reflect the life of Emperors and Mandarins under Nguyen’s reign. Situated in the middle of the hills on the Southern Bank of Perfume River are very beautiful tombs of Nguyen Kings. Our tour starts at 08:00 at the lobby of the hotel. We will be met and transferred to the Wharf where we will cruise along the Perfume River to visit:- – Thien Mu Pagoda (The Heavenly Lady pagoda), from here we will have a good view of Perfume River and surroundings. – Tu Duc King’s tomb, which is one of the most beautiful works of Royal Architecture of the Nguyen Dynasty. The tomb lies in a boundless pine forest. We will then transfer back to the city for lunch at a fine local restaurant. In the afternoon, we will visit the Citadel, the Forbidden Purple City and Dong Ba market. Tour ends at around 18:00.
Transfer via: Domestic flight – our arrangements. Today we transfer back to Hue airport for our short domestic flight to Saigon. On arrival we will visit the Reunification Palace, the former Presidential Palace for the president of the South of Vietnam. Then we will visit the War Remnant Museum, where you can see countless artifacts, photographs and pictures about the second Indochina war. Before lunch we will stop at Notre Dame Cathedral and Old Post Office, a good place to get some shots of the biggest city in Vietnam. Our delicious lunch will be served at a nice restaurant in the central city. In the afternoon we will visit Ben Thanh market, Cho Lon, Chinese town and market. Here you can experience our Vietnamese Southern daily life.
Departure from Saigon at 07:00 to get the full view of Cai Be floating market. Leaving busy Ho Chi Minh City we drive to Cai Be, boat through the busy floating market for seeing how people of lower Mekong Delta do business on the water. We then cruise through the lush green vegetation of the canals to an orchard, where we are treated to a delicious lunch complete with tropical fruits. After lunch we keep on cruising along the river to see the peaceful tranquil life of villagers, admire the marvellous natural setting of the Mekong Delta region. At 15:00 the boat will arrive at the Vinh Long Markets for us to take a look around. On the way back to Ho Chi Minh we will at Bonsai Garden. Arrival at your hotel in the late afternoon.
Transfer via: International flight – our arrangements. Today we take a flight to Siem Reap. Upon arrival you will be met by our local guide at the airport, then be transferred to the hotel for check in and to relax for the day. Overnight in Siem Reap.
Early morning we will enjoy the beautiful sunrise at Angkor, then return to our hotel for breakfast. This morning we will visit Angkor Thom beginning with the portal South, designed by Jayavarman VII, the last king of Angkor who has been a great builder. Angkor Thom is located in the middle of Angkor which is surrounded by a moat and a powerful wall late rite (Dey Kraham) of three square kilometers to one side. There are a lot of temples located in Angkor Thom complex as Bayon, Baphoun, elephant terrace and the Terrace of leper king. We will then continue to Ta Prohm (Jungle temple) built for king’s mother in the late 12th century. Late afternoon we will start out exploring Angkor. Angkor Wat, classified as World Heritage by the United Nations Education, Scientific and Cultural Organization (UNESCO), with its soaring towers and its extraordinary bas-reliefs. It is one of the most extraordinary monuments ever conceived by the human spirit, built in the 12th century in honors of Vishnu. Angkor Wat, formed a rectangle of 1500 metres by 1300, covers an area of almost 200 hectares to include the supervision of watersheds ditches 190 meters wide. Within these, the wall encloses an area of 1025 metres on 800, or 82 hectares is the largest monumental Group of Angkor. Phnom Bakheng for Sunset. Overnight in Siem Reap.
After breakfast we will start our exploration of Banteay Srei “Citadel of Women”, dedicated to Shiva, whose architecture and sculptures of pink sandstone present a masterpiece of art. In the afternoon we will enjoy Tonle Sap Lake, Asia’s largest inland lake also the biggest harvest fresh water fish in the world, which swells to ten times its normal size during the wet season; here we have a two-hours boat trip observing how local people go about their daily lives. During the boat trip we stop to visit a bird garden and a fishing farm, and also our boat driver will stop for us to visit the floating school which is where a lot of the poor children study, and they are the fisherman’s children. Then our driver will transfer us to the airport for flight out of Cambodia. Overnight in Siem Reap
This morning we will take a speed boat to Phnom Penh Capital and the journey will take approximately 6 hours, our cruise will pass many floating villages and other activities taking place on this largest lake in South-East Asia. In the afternoon we will drive 16km south-west of Phnom Penh to visit Cheong Ek known as the killing field during the Khmer Rouge regime. We will then return to Phnom Penh to visit Toul Sleng Museum which is a former high school after Khmer Rouge came to power and then they turned it into a prison that most of people now call Genocide Museum or S21. We will then enjoy our time in the Russian Market and along the river front for a nice drink on the FCC roof top with a nice view of Phnom Penh and sunset over the French colonial building. Overnight in Phnom Penh.
Transfer via: International flight of your own arrangements. We will spend the afternoon visiting the Royal Palace and the National Museum as well as to learn more about the pre-Angkor period, Then we will transfer to the airport for your flight out of Cambodia.

  • Transfers between airports, hotels and scenic spots.
  • Air conditioned vehicle with an experienced driver.
  • English-speaking guide and driver in each city, which will remain with you throughout your time.
  • Hotels are based on two people sharing one room with twin beds.
  • Daily western or Vietnamese breakfast at your hotel.
  • All hotel rooms are air-conditioned with private facilities unless specified.
  • Entrance Fees & permits to scenic spots as listed in the itinerary.
  • Meals as per itinerary (Coding B=Breakfast, L=lunch, D=dinner)
  • Service Charge & Government Taxes


 

*Cost is subject to class availability and exchange rate, may change without prior notice.

You must have a valid passport and a visa (or pre-approval for a visa on arrival or a visa exemption certificate) to enter Vietnam. Your passport must be valid for six months beyond your planned stay, and you must have at least one blank visa page.

Some travellers with e-visas have reported having to pay a second visa fee on arrival because of differences between their passport and e-visa application. Make sure you correctly enter your details when applying. Print a copy of your application and carry it with you.

If you're planning to stay longer than 30 days or require multiple entries, you'll need to apply for a visa directly from the nearest Embassy or Consulate of Vietnam. Complete the visa application form online, then print it and take it to the nearest Embassy or Consulate of Vietnam. If you arrive in Vietnam with a written approval letter for a visa to be issued on arrival, you'll need to pay the fee in cash, either in US dollar or Vietnamese dong. Check whether you will require a single entry or multiple entry visa.

If your spouse or parent is a national of Vietnam, you can apply for a visa exemption certificate. The certificate is valid for five years and allows multiple entries into Vietnam for up to six months.

If your visa expires or is otherwise no longer valid, you will face delays and fines when leaving.

You cannot change the status of your entry visa (such as tourist visa or spouse visa) to any other visa type (such as a working visa) in-country.

To obtain a visa extension from the Vietnamese immigration authorities (including for overstaying your visa), your passport must have at least six months validity remaining at the time of application.

There are value and quantity restrictions on the import and export of prescription medicines.

And 'addictive medicine' (used for the treatment of addiction). Prescriptions and medicines must be shown to customs.

Vietnam has health screening for all inbound travellers. All foreigners must register their place of residence with the local police within 24 hours of arrival. The Australian Embassy and Consulate-General can't provide translation services to assist with registration.

If you stay at a hotel, confirm you'll be registered as part of the normal check-in process. They'll need your passport details.

Many hotels ask foreigners to leave their passport with hotel staff for registration purposes. It isn't a legal requirement for hotels to retain your passport for the duration of your stay.

If you stay with family, friends or in another private residence, you'll need to register at the local police station, with a translator if needed.

Local hosts need to pre-register foreign guests – if you stay in a private residence, make sure your host has satisfied this legal requirement.

By law, you must use only one passport for your entry, exit, transit and residence in Vietnam.

Make sure your passport is valid for at least six months after the date you intend to return to Australia. If your passport has less than six months, validity, you could be refused, or may not be permitted to board your flight.

Your passport is a valuable document and attractive to criminals who may try to use your identity to commit crimes. Always keep it in a safe place.

BOOKING TERMS & CONDITIONS

1. BOOKING

Passenger names must be provided exactly as per passport at the time of booking. Any spelling corrections made after a deposit is paid must be sent in writing and will incur additional fees, including local suppliers’ fees, admin fees, any ticket/voucher re‐issue fees, etc.

Tweet World Travel reserves the right to correct any errors in rates quoted/invoice or calculated, or any omissions made at any time during your booking. Any verbal quote given is an indication only of the final price and is subject to confirmation in writing. Even once payment has been paid in full but an error in price has been found, Tweet World Travel reserve the right to correct any error of outstanding amount.

Any booking valued at or less than $1,000 must be paid in full amount after booking confirmation. Some airfares or services must be paid in full at the time of booking.

1.1 Deposit

You will be required to pay deposit after booking confirmation:

  • Private Tours or small Group Tours is $500 Per Person
  • Large Groups (more than 15 people) / School Tours is $700 Per Person
  • Short packages, shore excursion, hotel etc. is $250 Per Person

If you cancel your booking at any time, your deposit is non-refundable, or depend on each package's terms & conditions.

Receipt of Deposit

By sending/paid a deposit the client agrees to be bound by the terms, conditions and responsibilities set forth in this booking. The client also agrees that:

  • All persons are fit and physically able to partake unaided in their chosen activities/packages/tours /cruise etc. as outlined in the itinerary.
  • All parties acknowledge the physical demands and hazards involved in the tour or cruise they will be undertaking and have chosen to participate at their own risk.
  • All parties understand that any medical or dietary information provided to us does not, under any circumstances, make Tweet World Travel liable if a particular condition exacerbates while on tour or cruise which might affect their ability to participate in any portion of the tour or cruise

1.2 Final balance

Outstanding balance depends on the type of service you are undertaking:

  • For private tours/packages or other products, outstanding balance is due 65 days before departure. If the outstanding payment is not received by day 65, your booking will automatically be cancelled.
  • For large group tours and school tours, outstanding balance is due 90 days before departure. If the outstanding payment is not received by day 90, your booking will automatically be cancelled.

2. PAYMENT

  • All airfares must be paid in full at the time of booking confirmation
  • Deposit will due immediately or within three day of your booking confirmed. It will be applied based on the specific product
  • Final balance will be due before 65 days or 90 days before departure date
    • You can make a payment by  Enett, Bank Transfer, Cheque or Credit Card

Credit Card Fee

  • The following Card Fees apply:
  • Visa Credit Card - 1.8% fee and MasterCard Credit Card ‐ 1.76% fee applies.
  • American Express (Amex) ‐ 2.8% fee applies.
  • For late payment or urgent bookings, please notify us via email at payments@tweetworldtravel.com.au

3. LATE BOOKING

Any booking made within 110 days before departure will require payment in full when the booking is confirmed.

Bookings made less than 60 days prior to departure for Group Tours or Escorted Tours will incur a late booking fee of $120 per person and must be paid in full at the time of booking.

4. AMENDMENTS FEES

After bookings are deposited, any amendment has to be requested in writing and incurs $69 fee per person, plus any additional costs and administrative expenses incurred in arranging the alteration.Alterations will be made at our discretion and may not always be possible.

5. SAFETY NET PROTECTION

  • Safety Net Protection is not included in our tour/cruise packages. If you wish to purchase safety net protection, an additional fee of $95 per person will occur. This is only valid for one-time use (claim).

·         Safety Net Protection enables passengers to amend their tour and/or river cruise 15 days prior to departure, to another tour/cruise on the same destination departing in the same year (once only) without any applicable cancellation charges or penalties. The new tour must be at the same cost or higher, but cannot be at lower cost than the initial tour booked. If the passengers choose the higher cost option, then the additional difference amount must be paid. However, no modifications shall be accepted less than 15 days prior to departure.

·         Safety Net Protection is payable immediately at the time of making deposit payment. Once purchased, Safety Net Protection is not refundable  

·         Safety Net Protection does not apply for airfares, or third-party fees and charges.

·         Safety Net Protection allows for amendment ONLY, not cancellation.

 

6. TRAVEL VOUCHER

Your travel voucher will be issue and send that to you or your travel agent from 15 -30 days before your departure. Make sure you have your travel voucher before you travel.

7. CANCELLATION

Please check with your consultant, your travel insurance provider or read our cancellation policy carefully before cancelling or amending your booking. For a specific tour / cruise package, a separate cancellation policy might be set out and applied to your booking.

Please see the below for our general cancellation policy.

7.1 Cancellation by customer

Before the travel date the following fees will be apply:

Private Tours or Group Tours/ Packages

Large Group Tours & School Tours

(More than 15 people)

65 days or more before departure – loss of deposit

90 days or more before departure – loss of deposit

64‐40 days before departure – 55%

89‐79 days before departure – 65%

39‐31 days before departure – 75%

78‐61 days before departure – 85%

Within 30 days of departure – 100%

Within 60 days of departure – 100%

Any 'no show' – 100%

Any 'no show' – 100%

After the trip has commenced, we are unable to refund any amount for unused services due to        your unwillingness, early departure, late arrival, or missed days on tours.

If your tour/package includes international/domestic flights the airlines cancellation policies will   be apply.

7.2 Cancellation by Tweet World Travel

For group set departure date tour, if the minimum number of the group is not reached, we reserve the right to cancel or vary the tour 30 days prior to departure. If this event occurs, an alternative guaranteed travel date will be offered. Should these options not be acceptable Tweet World Travel will refund the full price paid, less visa cost.

If a tour is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force  majeure, Tweet World Travel will refund all monies prior to departure less visa cost, fuel surcharge and any other cancellation fees levied by airlines and other third parties.

 

7.3 Cancellation by Local Supplier or Third-Party Travel Provider

If the Local Supplier or Third Party Travel Provider changes any part of your booking for reasons beyond its control, for example, if a Local Supplier or Third Party Travel Provider changes its schedules, overbooks, or if there are any changes in applicable surcharges, fees or taxes, we will use our reasonable endeavors to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product and we will refund any monies already paid less any fees charged by us under these terms and conditions and by the Local Supplier or Third Party Travel Providers under the terms and conditions you agreed with them.

8. PUBLICITY

When you book with Tweet World Travel, you agree that we may use images of you taken during the trip and any comments made in writing by you regarding the trip, without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever medium we choose.

If you do not want your images to be displayed, you have to advise us in writing at the time of booking, or when you collect your travel documents.

9. PRIVACY

Tweet World Travel collects information about you (including health information where necessary) to process your travel arrangements, facilitate your participation in loyalty programs and conduct marketing activities and market research. If the information is not provided, we may not be able to make travel arrangements for you. We may disclose your personal information to our related companies, carriers, travel service providers, organisations which provide services to you.

For our full Privacy Policy, see enclosed LINK

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